Frequently Asked Questions
General Questions
What is GHOSTCREW?
GHOSTCREW is an AI-powered carrier platform that automates back-office operations for trucking companies. Our AI agents handle dispatch, compliance, billing, and broker communications so carriers can focus on moving freight efficiently.
How do GHOSTCREW's AI agents work?
Our AI agents automate the repetitive tasks that consume hours each day: updating brokers on load status, managing ELD compliance, processing invoices, and coordinating with drivers. The agents integrate with your existing systems and handle communications so you can operate more efficiently.
Who is GHOSTCREW for?
GHOSTCREW is designed for small to medium-sized carriers and owner-operators who want to reduce administrative overhead and scale their operations without hiring additional back-office staff. If you spend hours on paperwork instead of moving freight, we can help.
Operations & Compliance
What tasks can GHOSTCREW agents automate?
Our AI agents handle dispatch coordination, route planning, driver communications, ELD monitoring, IFTA reporting, insurance documentation, invoice generation, proof of delivery collection, and broker status updates. We automate the operational tasks that keep your trucks moving.
Is GHOSTCREW FMCSA compliant?
Yes, GHOSTCREW operates in full compliance with FMCSA regulations. Our AI agents maintain detailed audit trails for all activities and ensure proper documentation for hours of service, insurance, safety records, and other regulatory requirements.
How does GHOSTCREW handle sensitive carrier information?
We take data security seriously. All carrier and driver information is encrypted and stored securely. We maintain strict access controls and comply with industry standards for protecting sensitive business and personal information.
Getting Started
How quickly can I get started with GHOSTCREW?
Most carriers can start with GHOSTCREW within weeks. We provide onboarding support to integrate with your existing systems and configure the AI agents for your specific operational needs. The setup is designed to be fast and non-disruptive.
Do I need to change my current processes?
No. GHOSTCREW is designed to work with your existing operations and tools. Our AI agents integrate with your current load boards, TMS systems, and factoring providers. We enhance what you already do rather than forcing you to adopt new workflows.
What support do you provide?
We provide comprehensive onboarding and ongoing support to ensure your operations run smoothly. Our team is available to help optimize agent performance, answer questions, and assist with any issues that arise. Your success is our priority.
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